Tag Archive | cgdi cg100

How to change server connection area for CG100?

How to change server connection area for CG100?

Hello dear all CG100 users, these days , many customer met problem when open CG100 software : Device Service End Date is not expired , but software still ask you to pay to update … (as the picture following )

cg100x serve connection

If you met this problem, please do not worry , follow these steps and then it will be ok.

Open software –> settings –>Server connection –> Choose the server one by one
For example: First choose Mainland China , and then must restart software. If China server not work, then choose Asia Pacific,Americas,Europe,Middle East server one by one.
(Please note : Every time you switch servers, you need to restart the software)

cg100 serve connection